Location:Home - Technical Support- Customer Service
，Specification, sizing and other functioning suggestion according to customer¨s application
，Installation and genset room design
，Specific requirements such as high voltage genset and distribution, sound-proof genset, unmanned application, automatic paralleling system, functioning modification on existing gensets.
，Comprehensive operation and maintenance manuals
，Guidance on installation, operation and routine maintenance
，Commissioning and Site training
，Installation Review Environmental Protection Installation, Heat Recovery, Sound Insulation etc engineering works can be provided at optional extra.
，Training facilities are available in our Shenzhen center. Regular operation and maintenance training classes are organized for our endusers. Dismantled engine models and simulators are available for teaching and training purpose.
，One year standard warranty after T&C of generator set.
， Major overhaul and trouble-shooting services are available.
，V&P have service centers in Singapore, Shenzhen, Shanghai and Beijing to support our customers.
，Regular training and technical update are provided for our service staff. V&P also establish 24 hours service hotline for prompt response to service request.
，There are parts centers in Singapore and Shenzhen. Shenzhen center have a land area of over 7000 sq. m and 5000 sq. m covered area. US$ 400,000 worth parts inventory in our Shenzhen facilities and the use of computerized warehouse system supports customers in China, Hong Kong and neighboring Asian countries.
